# Extreme Cleaning Ottawa | Hoarding Cleanup, Hoarding Cleaning, Biohazard Cleanup & Trauma Restoration URL: https://extremecleaningottawa.ca/ ![Restoration crew in plain protective coveralls carrying equipment cases toward a quiet home at dawn](/images/misc/restoration-crew-in-plain-protective-coveralls-car.webp) Rapid dispatch, 100% discreet # Extreme Cleaning Ottawa: Hoarding Cleanup, Biohazard Cleanup, Trauma Scene & 12-Category Restoration The cleaning work most companies refuse. Extreme Cleaning Ottawa is the National Capital Region full-service specialist in the twelve cleanup categories most companies decline: hoarding remediation for ICD Level 1 through Level 5 cases, biohazard decontamination, trauma scene response, estate clearance, mould remediation, asbestos abatement, water damage restoration, fire and smoke damage restoration, sewage backup cleanup, animal waste and pest contamination, industrial odour elimination, and severe squalor decontamination. Our most-called service across the Ottawa area is Level 1 through Level 5 whole-property remediation with Category 3 biohazard containment. One team, one written quote, one project from first assessment through final sanitization. Whether you search hoarding cleanup, hoarding cleaning, hoarder cleaning, hoarder cleanup, biohazard cleanup, or extreme cleaning Ottawa, our unmarked bilingual crews handle every category with the same protocol. Statistics Canada reports the Ottawa census metropolitan area has grown to over 1.4 million residents across more than 500,000 dwellings, ranging from 1880s stone-and-rubble foundations in ByWard Market and Sandy Hill through post-war brick homes across Centretown and Old Ottawa South, high-rise condos in Little Italy and Westboro, and modern subdivisions in Kanata, Barrhaven, and Orléans. Every housing era faces a different set of restoration risks under Ottawa cold-climate freeze-thaw humidity swings. Project scopes range from single-room Level 1 clutter through Level 5 whole-property remediation with Category 3 biohazard containment, and every written quote typically arrives within one business day of the free on-site assessment before any work begins. Extreme Cleaning Ottawa operates across all ten Ottawa districts and throughout Eastern Ontario, from Kanata, Nepean, Orléans, Barrhaven, Stittsville, Gloucester, Rockcliffe Park, Vanier, and Manotick through Gatineau, Aylmer, Cornwall, Kingston, Perth, Smiths Falls, Brockville, Belleville, Carleton Place, Arnprior, Kemptville, Rockland, Embrun, Casselman, Hawkesbury, and the Ottawa Valley communities of Renfrew, Pembroke, and Petawawa. Bilingual English and French crews. Insurance direct billing on covered claims. Free written scope and on-site assessment before any project begins. Call 24/7: 613-801-1011 [tel:+16138011011 →](tel:+16138011011) Request a Confidential Assessment [#capture-form →](#capture-form) 24/7 Live phone answering 100% Discreet and unmarked Direct Insurance billing 1-Day Written quote turnaround WSIB Compliant & Fully Insured Licensed & Insured 12 Specialties Under One Roof Written Quotes, No Surprises Where Most People Start ## Where Most Ottawa Calls Start Almost every call we take starts in one of these four places. None of them are things you were ever supposed to know how to handle. ### Most companies say no Standard cleaning crews turn down hoarding, biohazard, trauma, and squalor work. You are left calling one number after another. ### Fear of being seen A marked van in the driveway tells the whole street. Families in crisis need the work done without becoming neighbourhood news. ### No idea what it costs Nobody publishes real numbers, and it is rarely clear whether insurance covers any of it until the bill arrives. ### No idea who to call After a death, flood, fire, or sewage backup, the first hour is confusing. You need one team that handles the whole scope. We handle all of it with a **free assessment first**, then a written quote before anything moves. Book a free, confidential assessment [#capture-form →](#capture-form) Our Specialized Services ## Twelve Categories. One Crew. One Written Quote. Twelve specialties, one team, one written quote. From hoarding cleanup and trauma scene cleanup through mould, asbestos, water, fire, and sewage restoration. ![Sunlit empty living room with restored hardwood floor after a full property clearance](/images/misc/sunlit-empty-living-room-with-restored-hardwood-fl.webp) From $500 ### Hoarding Cleanup Full-property hoarding cleanup for light through severe cases across Ottawa and Eastern Ontario. Our unmarked field crews handle sorting, sanitization, biohazard containment, and mental-health coordination for hoarding levels 1 through 5, from single-room clutter accumulation through Level 5 situations with active health hazards. Bilingual crews on every dispatch. Learn more [Hoarding Cleanup →](/hoarding-cleanup/) ![DOP-tested HEPA vacuum and negative-air unit staged around a biohazard work area](/images/misc/dop-tested-hepa-vacuum-and-negative-air-unit-stage.webp) From $1,500 ### Biohazard Cleanup Full biohazard decontamination across the National Capital Region for blood, bodily fluids, needles, sharps, and infectious waste. Our discreet crews respond with Category 3 protocols, hospital-grade disinfectants, and Ontario provincial disposal compliance for residential, commercial, and property-management incidents. Insurance direct billing on covered claims. Learn more [Biohazard Cleanup →](/biohazard-cleanup/) ![Empty sunlit heritage living room with bare polished floors after an estate clearance](/images/misc/empty-sunlit-heritage-living-room-with-bare-polish.webp) From $1,500 ### Estate Cleanup Full-property estate cleanup for executors, families, and property managers across the National Capital Region. Discreet crews handle sorting, cataloguing, keepsake preservation, hazardous household waste segregation, secure document destruction, and full sanitization after a passing, downsizing, or estate transition. Learn more [Estate Cleanup →](/estate-cleanup/) ![Gloved hands carefully wrapping a recovered family keepsake during trauma scene cleanup](/images/misc/gloved-hands-carefully-wrapping-a-recovered-family.webp) From $2,000 ### Trauma Scene Cleanup Discreet 24/7 trauma scene cleanup for suicides, crime scenes, unattended deaths, and other traumatic loss events across the National Capital Region. Unmarked crews follow forensic-cleanup protocols, coordinate directly with Ottawa Police and coroner's office, and handle every stage from initial biohazard containment through structural decontamination. Learn more [Trauma Scene Cleanup →](/trauma-scene-cleanup/) ![Industrial hydroxyl generator running in an empty, clean room](/images/misc/industrial-hydroxyl-generator-running-in-an-empty-.webp) From $300 ### Odour Removal Molecular odour elimination for severe biological, smoke, urine, decomposition, and heavy tobacco odours across the National Capital Region. Industrial hydroxyl generators, ozone shock treatment, thermal fogging, and shellac-based primer sealer where required. We treat the source at molecular level rather than mask with scent overlays. Learn more [Odour Removal →](/odour-removal/) ![Stripped empty room with clean bare subfloor after squalor decontamination](/images/misc/stripped-empty-room-with-bare-clean-subfloor-and-o.webp) From $2,000 ### Squalor Decontamination Severe squalor decontamination for landlords, property managers, tenants, and families facing properties abandoned or neglected to unsafe conditions. Level C PPE, Category 3 biological remediation protocols, pest-control preparation coordination, and full property sanitization to Ontario health-code standards suitable for tenant reoccupation or listing. Learn more [Squalor Decontamination →](/squalor-decontamination/) ![Sealed polyethylene containment barrier and negative air machine in an empty basement](/images/misc/sealed-six-mil-polyethylene-containment-barrier-an.webp) From $500 ### Mould Removal & Remediation Professional mould containment, removal, and remediation across the National Capital Region using industry-standard principles for residential attics, basements, crawl spaces, and commercial properties. Moisture-source identification, negative-pressure containment, HEPA-500 air scrubbing, and post-remediation spore-trap air-quality verification before we sign off. Every project includes written scope. Learn more [Mould Removal & Remediation →](/mould-removal/) ![Sealed negative-pressure containment enclosure with decontamination chamber](/images/misc/sealed-negative-pressure-containment-enclosure-wit.webp) From $1,500 ### Asbestos Abatement Safe asbestos abatement across the National Capital Region for residential renovation, pre-1990 property assessment, vermiculite attic insulation removal, and Type 1, 2, and 3 asbestos operations under Ontario Regulation 278/05. Notice of Project coordination, glove-bag remediation, DOP-tested HEPA vacuums, and disposal chain-of-custody documentation. Learn more [Asbestos Abatement →](/asbestos-abatement/) ![Clean empty attic with bare joists after contamination removal](/images/misc/clean-empty-attic-with-bare-joists-and-fresh-new-i.webp) From $500 ### Animal Waste & Pest Contamination Cleanup Animal waste and pest contamination cleanup for pigeon guano, raccoon roundworm droppings, bat guano, rodent contamination, and contaminated attic insulation across the National Capital Region. Full P100 respirators, Tyvek coveralls, negative-pressure containment, bio-fogging virucide treatment, and coordination with pest control providers before restoration begins. Learn more [Animal Waste & Pest Contamination Cleanup →](/animal-waste-cleanup/) ![Truck-mounted extraction wand drawing standing water during water damage restoration](/images/misc/truck-mounted-extraction-wand-drawing-standing-wat.webp) From $1,500 ### Water Damage Restoration 24/7 emergency water damage restoration for burst pipes, basement flooding, roof leaks, appliance failures, and municipal backup incidents across the National Capital Region. Truck-mounted extraction, low-grain refrigerant dehumidifiers, centrifugal axial air movers, FLIR infrared imaging, and pin-and-resistance moisture meters throughout every project. Learn more [Water Damage Restoration →](/water-damage-restoration/) ![Cleaned and stripped interior with bare framing after fire restoration](/images/misc/cleaned-and-stripped-interior-room-with-bare-frami.webp) From $2,500 ### Fire & Smoke Damage Restoration Fire and smoke damage restoration across the National Capital Region for kitchen fires, chimney fires, electrical fires, garage fires, and structural fire events. Protocols include dry chemical soot sponges, ultrasonic immersion contents cleaning, HVAC duct decontamination, hydroxyl treatment for smoke odour, and shellac encapsulants for structural sealing. Learn more [Fire & Smoke Damage Restoration →](/fire-smoke-damage-restoration/) ![Clean bare concrete basement floor with drying equipment after decontamination](/images/misc/clean-bare-concrete-basement-floor-with-drying-equ.webp) From $1,500 ### Sewage Backup Cleanup Emergency sewage backup cleanup across the National Capital Region for basement floor drain backups, sanitary sewer backups, sump pump failures, and municipal sewer surcharge events. Category 3 black water protocol with full containment, submersible pump extraction, non-restorable porous material demolition, and botanical broad-spectrum disinfection throughout. Learn more [Sewage Backup Cleanup →](/sewage-backup-cleanup/) Specialized Focus Areas ## Specialty Sub-Services. Same Team. Same Discretion. Deep-focus sub-services beneath our twelve core categories. Each targets a specific scenario with dedicated protocols, insurance-grade documentation, and the same unmarked, bilingual response as every other Ottawa Extreme project. ![Neat row of centrifugal air movers drying a stripped basement floor after emergency water extraction](/images/misc/neat-row-of-centrifugal-air-movers-positioned-alon.webp) From $2,500 ### Basement Flood Restoration 24/7 emergency basement flood restoration for burst pipes, spring melt overload, sump pump failure, weeping tile backup, and storm sewer surcharge across the National Capital Region. Truck-mounted extraction, submersible pump deployment, LGR dehumidifiers, non-restorable material removal, and daily psychrometric logging until the assembly reaches dry standard. Learn more [Basement Flood Restoration →](/basement-flood-restoration-ottawa/) ![Sealed heavy-duty waste bags stacked neatly for manifest at a Level 5 hoarding property](/images/misc/sealed-heavy-duty-waste-bags-stacked-neatly-for-ma.webp) From $12,000 ### Level 5 Hoarding Cleanup Level 5 extreme hoarding cleanup for the most severe ICD Clutter-Hoarding Scale cases across the National Capital Region, including standing biological waste, non-functional plumbing, structural damage, and required Category 3 biohazard containment before cleanup can proceed safely. Bilingual unmarked crews, mental-health coordination, and full Ottawa Public Health documentation. Learn more [Level 5 Hoarding Cleanup →](/level-5-hoarding-cleanup-ottawa/) ![Fresh clean empty bedroom with open window after unattended death cleanup and decontamination](/images/misc/fresh-clean-empty-bedroom-with-open-window-and-bar.webp) From $3,500 ### Unattended Death Cleanup 24/7 unattended death cleanup for decomposition scenes, bodily fluid contamination, and Category 3 biohazard remediation across the National Capital Region. Coroner release coordination, family notification support, discreet unmarked response, and full Ontario waste-transport documentation on every project. Learn more [Unattended Death Cleanup →](/unattended-death-cleanup-ottawa/) ![Sealed containment doorway with negative-air hose at an animal hoarding property](/images/misc/sealed-containment-doorway-with-negative-air-hose-.webp) From $8,000 ### Animal Hoarding Cleanup Animal hoarding cleanup across the National Capital Region for zoonotic contamination, ammonia decontamination, structural urine saturation, and Category 3 biohazard remediation. Bilingual unmarked crews, animal control coordination, mental-health support, and full Ottawa Public Health documentation. Learn more [Animal Hoarding Cleanup →](/animal-hoarding-cleanup-ottawa/) ![Sealed and labelled subject waste containers staged at a blood cleanup site](/images/misc/sealed-and-labelled-subject-waste-containers-loade.webp) From $2,000 ### Blood Cleanup 24/7 blood cleanup across the National Capital Region for accident scenes, medical emergencies, workplace incidents, and Category 3 bloodborne pathogen decontamination. Full PPE, negative-pressure containment, enzymatic biological removal, and Ontario waste-transport documentation on every project. Learn more [Blood Cleanup →](/blood-cleanup-ottawa/) ![Rigid sharps container and grabber tool ready for property sweep](/images/misc/rigid-sharps-container-and-grabber-tool-resting-on.webp) From $800 ### Sharps and Needle Recovery Sharps and needle recovery across the National Capital Region for property sweeps, discarded needle collection, post-eviction cleanup, and Ontario Ministry of Environment compliant disposal. Rigid sharps containers, grabber-tool recovery, cut-resistant PPE, and full Ontario waste-transport documentation on every project. Learn more [Sharps and Needle Recovery →](/sharps-needle-recovery-ottawa/) ![Clean bare wall studs and dry subfloor after full suicide cleanup and decontamination](/images/misc/clean-bare-wall-studs-and-dry-subfloor-after-full-.webp) From $3,000 ### Suicide Cleanup 24/7 suicide cleanup across the National Capital Region with discreet unmarked response, bilingual crews, family coordination support, Category 3 biohazard decontamination, and full Ottawa Police and coroner release coordination. Compassionate handling from first call through property release. Learn more [Suicide Cleanup →](/suicide-cleanup-ottawa/) ![Sealed plastic containment doorway with zipper entry isolating a crime scene work area](/images/features/sealed-plastic-containment-doorway-with-zipper-ent.webp) From $4,000 ### Crime Scene Cleanup 24/7 crime scene cleanup across the National Capital Region with Ottawa Police, OPP, and RCMP scene release coordination, blood and biological material removal, Category 3 biohazard decontamination, and Ontario waste-transport documentation. Discreet unmarked response for homicide, assault, and violent-incident cleanup. Learn more [Crime Scene Cleanup →](/crime-scene-cleanup-ottawa/) ![Empty clean attic space with bare joists after advanced decomposition cleanup](/images/misc/empty-clean-attic-space-with-bare-joists-after-ful.webp) From $8,000 ### Undiscovered Death Cleanup Undiscovered death cleanup across the National Capital Region for advanced decomposition scenes, extreme odour saturation, structural material demolition, and Category 3 biohazard remediation. Discreet unmarked response, coroner coordination, and extended hydroxyl and ozone treatment protocols on every project. Learn more [Undiscovered Death Cleanup →](/undiscovered-death-cleanup-ottawa/) ![Organised equipment bay with air scrubbers and dehumidifiers staged after burst pipe extraction](/images/misc/organised-equipment-bay-with-air-scrubbers-dehumid.webp) From $2,000 ### Burst Pipe Water Damage 24/7 emergency burst pipe water damage restoration across the National Capital Region for copper supply-line failures, PEX rupture events, frozen pipe splits, and Category 1 clean water extraction. Truck-mounted extraction, LGR dehumidification, structural drying to dry standard, and insurance direct billing on covered claims. Learn more [Burst Pipe Water Damage →](/burst-pipe-water-damage-ottawa/) ![Freshly cleaned empty kitchen after grease fire restoration](/images/misc/freshly-cleaned-empty-kitchen-with-wiped-counters-.webp) From $3,000 ### Kitchen Fire Restoration 24/7 kitchen fire restoration across the National Capital Region for grease fires, stovetop fires, oven fires, protein smoke damage, and Category 3 grease-soot decontamination. Dry chemical soot removal, ultrasonic contents cleaning, hydroxyl odour treatment, HVAC decontamination, and cabinet remediation on every project. Learn more [Kitchen Fire Restoration →](/kitchen-fire-restoration-ottawa/) ![Hydroxyl generator running an odour treatment cycle in a cleaned room](/images/misc/hydroxyl-generator-running-in-a-cleaned-empty-room.webp) From $2,500 ### Smoke Damage Cleanup 24/7 smoke damage cleanup across the National Capital Region for house fire smoke saturation, wildfire smoke intrusion, chimney fire smoke damage, and HVAC ductwork smoke contamination. Hydroxyl and ozone odour treatment, shellac encapsulation, contents restoration, and insurance direct billing on covered claims. Learn more [Smoke Damage Cleanup →](/smoke-damage-cleanup-ottawa/) Free Tool ## Get an Instant Cost Estimate Not ready to call yet? Get a ballpark range in under a minute, then book a free assessment for an exact written quote. ### Extreme Cleanup Cost Estimator Get a ballpark cost range for hoarding, biohazard, water, fire, and other extreme cleanup jobs based on scope and severity. Type of CleanupHoarding CleanupBiohazard CleanupTrauma Scene CleanupEstate CleanupWater Damage RestorationFire & Smoke DamageSewage Backup CleanupMould Removal Severity / ScopeLight / isolated (one room or small area)Moderate (several rooms)Severe (full property) Approximate Affected Area Approximate affected floor area in square feet See all free tools [/tools/ →](/tools/) ![Gloved hands wrapping a recovered family photo album on a clean work table](/images/misc/gloved-hands-carefully-wrapping-a-recovered-family.webp) ![Clean protective coveralls, respirators, and sealed equipment cases on a workshop shelf](/images/misc/rows-of-clean-folded-protective-coveralls-respirat.webp) Why Families & Adjusters Trust Us ## Twelve Hazards. Bilingual Crews. Discreet Dispatch. We are Ottawa and Eastern Ontario's full-service specialist for extreme cleaning: the hoarding cleanup, biohazard decontamination, and trauma scene cleanup that other companies decline. Our crews are licensed, insured, WSIB compliant, and compliant with Ontario waste-transport rules, and every job starts with a free assessment and a written quote. ### All 12 categories under one roof Hoarding cleanup, biohazard decontamination, estate, trauma, odour, squalor, mould, asbestos, animal waste, water, fire, and sewage. Most companies refuse at least one of these. We take all twelve, so you are not managing four contractors during the worst week of your year. ### Discretion by default Unmarked discreet vehicles, neutral uniforms, and no signage on any dispatch. Our crews do not answer questions from neighbours. Nobody on your street learns what happened on your property from us. ### Bilingual English and French crews Ottawa is officially bilingual and roughly half the families we serve prefer French. Every dispatch includes at least one fluent crew member, from the first assessment through the written quote. More about how we work [/about/ →](/about/) What Else Sets Us Apart ## Three Reasons. One Phone Call. Same-Day Contact. ### Insurance direct billing We invoice most Ontario carriers directly for covered biohazard, water damage, fire damage, and sewage work, and we document the job the way adjusters expect. Families avoid the up-front out-of-pocket cost on covered claims. ### Mental health coordination For hoarding cases we plan alongside therapists, social workers, and family before major work begins. We do not clean over someone’s objections without a proper support plan in place. ### Sanitized, not just emptied After removal we sanitize surfaces to Ontario health-code standards and eliminate odour at the molecular level rather than masking it. Many competitors stop at the haul-away and leave the rest to whoever cleans next. How It Works ## Four Steps. One Assessment. Zero Surprises. From the first phone call to a property that is safe to use again, here is exactly what happens. 1. 01 ### Call any hour Our line is answered 24/7 by a live person. Tell us what happened. Nothing you say surprises us, and nothing leaves the call. 2. 02 ### Free on-site assessment We attend in an unmarked vehicle, usually within 24 to 48 hours, and walk the property to scope the work properly. 3. 03 ### Written quote before we start You get a written quote with the full scope and price. On covered claims we handle the insurer direct-billing paperwork. 4. 04 ### Discreet crew, full sanitization Our crew removes, decontaminates, and sanitizes to Ontario health-code standards, then confirms the property is safe to use again. ## Need an honest, written quote? Free on-site inspection within 24 to 48 hours. No hidden fees. Zero judgment. 613-801-1011 [tel:+16138011011 →](tel:+16138011011) Book a Free Assessment [#capture-form →](#capture-form) How We're Different ## Us vs. a Typical Cleaning Company Most cleaning companies stop at the categories that are easy. Here is what changes when you call us instead. | What matters | Typical cleaning company | Extreme Cleaning Ottawa | | --- | --- | --- | | Hoarding, biohazard, trauma | Usually declined outright | All 12 categories, one team | | Vehicles and uniforms | Branded truck in the driveway | Unmarked, no signage | | Insurance claims | You pay first, claim later | Direct billing on covered claims | | After removal | Haul-away only | Full sanitization to health-code standard | | Language | English only | Bilingual English and French crews | | Quote | Verbal, adjusted later | Written before work begins, no surprises | Client Experiences ## What Ottawa Families & Executors Say Reviews from families, executors, and property managers across the region. Estate & Hoarding > When my uncle passed in the Glebe, we discovered 30 years of severe hoarding. They arrived in an unmarked van, handled personal documents and heirlooms with unbelievable care, and left the home spotless. Absolute lifesavers. David M.Ottawa (Estate Executor) Biohazard & Insurance > They responded immediately, billed our insurance carrier directly with zero friction, and removed heavy biohazard contamination within 48 hours. Thoroughly professional and bilingual. Sophie L.Gatineau (Property Manager) Water Damage > Our basement flooded overnight and they had a crew extracting water the same day. They documented everything for our insurer and prevented what could have been a serious mould problem. Marc T.Barrhaven Trauma Scene > After a difficult loss, they treated us with real compassion. Discreet, respectful, and the odour was completely gone, not masked. I can't thank them enough. Janet R.Kanata Hoarding Cleanup > They coordinated with my mother's social worker before we started, so the whole hoarding cleanup was done with dignity. No judgment, clear written quote, no surprises. Paul D.Orléans ![HEPA air scrubbers and dehumidifiers running in a cleared basement](/images/cta/row-of-hepa-air-scrubbers-and-dehumidifiers-runnin.webp) 24/7 Live phone answering Every hour, every day, including holidays 12 Hazard categories Handled in house, start to finish 200 km Service radius From central Ottawa across Eastern Ontario 24-48h Free assessment Usually booked within two days ![Aerial view of the Ottawa region at dawn](/images/misc/overhead-view-of-the-ottawa-river-and-capital-regi.webp) 200 km Service radius from central Ottawa Immediate Service Area ## Ottawa, Gatineau & Eastern Ontario Our crews travel up to 200 km from central Ottawa with full mobile equipment trailers. Eastern Ontario is badly under-served for this specialty, so the drive is worth it for both of us. ### Dedicated coverage areas Ottawa [/service-areas/ottawa/ →](/service-areas/ottawa/) ByWard & Sandy Hill [/service-areas/byward-market-sandy-hill/ →](/service-areas/byward-market-sandy-hill/) Vanier [/service-areas/vanier/ →](/service-areas/vanier/) Rockcliffe & Glebe [/service-areas/rockcliffe-park-glebe/ →](/service-areas/rockcliffe-park-glebe/) Barrhaven, Kanata & Manotick [/service-areas/barrhaven-kanata-manotick/ →](/service-areas/barrhaven-kanata-manotick/) Orléans & Gloucester [/service-areas/orleans-gloucester/ →](/service-areas/orleans-gloucester/) ### Also serving on scheduled and emergency dispatch Kingston [/service-areas/kingston/ →](/service-areas/kingston/) Cornwall [/service-areas/cornwall/ →](/service-areas/cornwall/) Gatineau & Aylmer [/service-areas/gatineau-aylmer/ →](/service-areas/gatineau-aylmer/) Belleville [/service-areas/belleville/ →](/service-areas/belleville/) Brockville [/service-areas/brockville/ →](/service-areas/brockville/) Pembroke [/service-areas/pembroke/ →](/service-areas/pembroke/) Perth & Smiths Falls [/service-areas/perth-smiths-falls/ →](/service-areas/perth-smiths-falls/) Kemptville & Prescott-Russell [/service-areas/kemptville-prescott-russell/ →](/service-areas/kemptville-prescott-russell/) View all service areas [/service-areas/ →](/service-areas/) Check your area [tel:+16138011011 →](tel:+16138011011) FAQ ## Extreme Cleaning Ottawa: Common Questions ### How much does hoarding cleanup cost in Ottawa? Hoarding cleanup ranges from about $500 for a light case to $18,000 or more for the most severe. A free on-site assessment gives you an accurate written quote before any work begins. ### Do you work with insurance companies? Yes. We direct-bill most Ontario insurers for covered biohazard, water damage, fire damage, and sewage cleanup work, so families avoid the up-front out-of-pocket cost on covered claims. ### How quickly can you respond? Our line is answered 24/7. A team member calls back the same business day, and emergency biohazard and trauma calls are prioritized for same-day contact. Free assessments are usually booked within 24 to 48 hours. ### Are you licensed and insured? Yes. Our crews are licensed and insured, carry WSIB coverage, and comply with Ontario Ministry of the Environment waste-transport requirements. ### Do you handle bilingual clients? Yes. Ottawa is officially bilingual, and every dispatch includes at least one crew member fluent in both English and French. ### Do you work discreetly? Yes. We use unmarked vehicles, neutral uniforms, and no identifying signage. Neighbours do not learn what happened on your property from us. ### Do you serve outside Ottawa? Yes. We travel up to 200 km from central Ottawa across Eastern Ontario, including Kingston, Cornwall, Brockville, Belleville, Kemptville, Perth, and Pembroke, plus the Gatineau region on the Quebec side. ### Do you handle mould, asbestos, and water damage as well? Yes. Our full-service scope covers extreme cleaning plus related property restoration, including mould, asbestos, animal waste, water damage, fire damage, and sewage cleanup, all under one roof. ### Still have questions? Nothing you describe will surprise us, and nothing leaves the call. Talk to a real person any hour of the day. Call 613-801-1011 [tel:+16138011011 →](tel:+16138011011) ![Restoration equipment staged in a cleared and restored room](/images/hero/restoration-crew-equipment-cases-and-air-scrubbers.webp) Phone answered 24/7, same-day callback ## One Call. One Team. The Whole Job. Tell us what happened and we will tell you honestly what it takes to put it right, what it costs, and when we can start. Call 24/7: 613-801-1011 [tel:+16138011011 →](tel:+16138011011) Request a Confidential Assessment [#capture-form →](#capture-form) - Free assessment, written quote - Unmarked vehicles, neutral uniforms - Insurance direct billing on covered claims Ottawa Extreme Cleaning Guides ## Practical Answers Before You Call The most common questions Ottawa families, executors, and property managers ask before booking a free on-site assessment. ## What Is Extreme Cleaning and When Do You Need It? Extreme cleaning is the professional response to situations that fall outside the scope of standard residential or commercial cleaning services. The category exists because standard cleaning companies decline these situations, lacking the PPE, containment equipment, waste-transport compliance, insurance direct-billing infrastructure, and Ontario regulatory training the work requires. ### The Twelve Categories We Handle - › Hoarding cleanup (Level 1 through 5) - › Biohazard decontamination - › Trauma scene cleanup - › Estate cleanup and clearance - › Water damage restoration - › Fire and smoke damage restoration - › Sewage backup cleanup - › Mould removal and remediation - › Asbestos abatement - › Animal waste and pest contamination - › Severe odour elimination - › Squalor decontamination ### When Families Typically Call Most calls come during a crisis moment, when the situation has escalated past what a family or landlord can handle alone. Common trigger points across Ottawa include: - • An unexpected passing or unattended death in the family - • A fire, flood, or sewage backup that leaves the property uninhabitable - • A rental turnover that exposes hoarding, biohazard, or squalor conditions - • An insurance-required biohazard remediation on a covered claim - • A family intervention with a hoarding relative that has finally become possible Extreme Cleaning Ottawa handles all twelve categories under one roof across the National Capital Region and Eastern Ontario. Free on-site assessments arrive in unmarked vehicles. Written quotes precede any physical work. Bilingual English and French crews serve every dispatch. ## How to Choose a Discreet Extreme Cleaning Company in Ottawa Choosing an extreme cleaning company involves practical verification steps beyond a website or review page. The stakes make it worth taking the time to confirm the specific capabilities that separate specialists from generalist cleaners advertising the same categories. ### Six Questions to Ask Before You Book 1. 1 **Will the dispatch arrive unmarked?** A branded truck in the driveway defeats the purpose of discreet response. Verify unmarked vehicles and neutral PPE without company logos as standard practice. 2. 2 **Is at least one crew member bilingual?** Ottawa is officially bilingual, and a significant share of family conversations around trauma, estate, and hoarding cleanup happen in French. Confirm before booking. 3. 3 **Do you direct-bill Ontario carriers?** This is a workflow question. Ask about the specific adjuster-ready photo records, disposal chain-of-custody manifests, and Ontario provincial waste-transport documentation included in every project. 4. 4 **Do you coordinate with Ottawa Public Health, the coroner, and estate lawyers?** Specialist teams have documented protocols for each of these coordination scenarios. 5. 5 **Are on-site assessments free and written quotes standard?** Any company that pushes verbal pricing over the phone or demands a deposit before a walk-through is a signal to keep looking. 6. 6 **Do you handle mental-health coordination for hoarding cases?** Cleaning over the objections of the person hoarding almost always fails within twelve months. Ask about coordination with therapists, social workers, and families. ## Does Insurance Cover Extreme Cleaning in Ontario? Most Ontario insurance policies cover a substantial share of extreme cleaning under specific claim types, though coverage depends on the incident that triggered the cleanup rather than the cleanup category itself. Here is the practical breakdown by policy type. ### Typically Covered Under Homeowner Policies - ✓ Water damage restoration triggered by burst pipes, appliance failure, or covered weather - ✓ Fire and smoke damage restoration - ✓ Sewage backup cleanup where the endorsement is in place - ✓ Biohazard cleanup following unattended death or a covered incident - ✓ Trauma scene cleanup for suicide, homicide, or accidental death on the property ### Typically Not Covered - ✗ Standard hoarding cleanup unrelated to a covered event - ✗ Estate cleanup for downsizing or probate purposes - ✗ General squalor decontamination unrelated to a covered incident - ✗ Preventative mould remediation without a documented water-damage trigger ### Provincial Funding and Alternative Channels When homeowner insurance does not cover the situation, other channels may apply: - • **Tenant and renter insurance** covers contents-side biohazard cleanup and temporary accommodation - • **Coroner-referred trauma cleanup** is covered in some Ontario jurisdictions - • **Victims-of-crime program funding** covers violent-incident cleanup - • **Ottawa Public Health referrals** for extreme hoarding cases with documented health hazards Extreme Cleaning Ottawa direct-bills most Ontario carriers on covered claims and provides written documentation regardless of payment method, so families can pursue reimbursement after the fact if new coverage information emerges. ## What to Expect From a Free On-Site Cleanup Assessment A free on-site cleanup assessment across the Ottawa region typically runs thirty to sixty minutes depending on property size and situation complexity. No physical work begins until you sign off on a written quote. Here is what the visit actually looks like. 01 ### Before the Visit You do not need to prepare the property or clean anything before we arrive. The crew arrives in an unmarked vehicle with neutral uniforms and no company signage. We have seen every version of every situation. 02 ### During the Walk-Through Our team documents the affected areas, biohazard presence, structural condition, contamination categories, and any coordination needed with adjusters, mental-health professionals, or Ottawa Public Health. Photographs support the written quote and insurance documentation. 03 ### Written Quote The written quote follows within one business day. It covers crew size, timeline, PPE, containment equipment, Ontario disposal categories, sanitization scope, and any specialty treatments such as odour elimination or structural sealing. ### Zero Pressure, Zero Judgment You are under no obligation. The assessment is genuinely free, and there is no follow-up sales pressure. If the timing is not right, or if the situation requires coordination with a therapist, social worker, or family before cleanup can begin, we help plan the timing rather than push a start date. Quick Message ## Get a Free Confidential Assessment Send us a short message and a team member will call you back the same business day. Unmarked vehicles. Bilingual crews. No obligation. ### Thanks, we have your message. A team member will call you back. If it is urgent, call 613-801-1011 now and someone will pick up. Or call 24/7: 613-801-1011 [tel:+16138011011 →](tel:+16138011011)